Privacy Policy

Effective Date: 10 June 2024

1. Introduction

Leap Digital (Pty) Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and applicable global privacy laws.

2. Information We Collect

We collect various types of personal information to provide and improve our digital marketing services. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Business Information: Company name, industry, and job title.
• Payment Information: Credit card details and billing information (processed through a secure third-party payment processor).
• Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and timestamps.
• Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.

3. Purpose of Processing Personal Information

We process your personal information for the following purposes:

• To provide and maintain our services.
• To communicate with you and respond to your inquiries.
• To manage your account and provide customer support.
• To improve our services and develop new offerings.
• To comply with legal obligations.
• To send you marketing communications, with your consent.

4. Legal Basis for Processing Personal Information

We will only process your personal information if we have a legal basis to do so. This includes:

• Your consent.
• The necessity of processing for the performance of a contract.
• Compliance with legal obligations.
• Legitimate interests pursued by us or a third party.

5. Disclosure of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To service providers who assist us in operating our business and providing our services, subject to confidentiality agreements.
• To comply with legal obligations or respond to legal requests.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. International Data Transfers

Your personal information may be transferred to countries outside South Africa and processed there. We ensure that any transfer of personal information complies with POPIA and international data protection laws, and that adequate safeguards are in place.

7. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encryption for sensitive data, and restricting access to your personal information to authorized personnel only.

8. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal information:

• The right to access your personal information.
• The right to rectify inaccurate or incomplete information.
• The right to object to the processing of your personal information.
• The right to request the deletion of your personal information.
• The right to withdraw consent where we rely on your consent to process your information.

To exercise these rights, please contact us using the contact information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Leap Digital (Pty) Ltd
Email: info@leapdigital.co.za